1. Introduction

Welcome to Rapidscoop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at rapidscoop.co (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

When you register for an account and use our Service, we may collect the following types of information:

• Account Information: Name, email address, password, and other information you provide during account creation.
• Profile Information: Information you add to your profile such as profile picture, biography, or professional details.
• Social Media Account Access: When you connect your social media accounts to Rapidscoop, we request access to post on your behalf and analyze your account data for training our AI to match your style. This may include past posts, writing style, and engagement patterns.
• Content Information: Information about the content you create, schedule, or publish through our Service, including drafts and published posts.
• Communication Information: Information you provide when you contact us for customer support or otherwise communicate with us.

2.2 Information We Collect Automatically

When you use our Service, we may automatically collect certain information about your device and usage, including:

• Device Information: Information about your device such as IP address, device type, operating system, and browser type.
• Usage Information: Information about how you use our Service, including your interactions with features, content, and links.
• Log Data: Server logs, which may include information such as access times, pages viewed, and system activity.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process your requests and transactions
• Train our AI to understand your writing style and generate content that matches it
• Schedule and publish content to your connected social media accounts
• Provide customer support and respond to your inquiries
• Send administrative information, such as updates, security alerts, and support messages
• Understand how you use our Service to improve it
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Social Media Integration

Our Service allows you to connect your social media accounts for content publishing and management. When you connect these accounts:

• We request permission to post content on your behalf
• We access your account data to train our AI to match your writing style
• We store access tokens securely to maintain the connection with your social media accounts
• We do not modify your social media profiles except to publish content you explicitly approve
• We do not share your social media credentials with any third parties

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We utilize AWS Cognito for user authentication, which provides a secure and compliant authentication service.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you wish to delete your account, you may do so at any time through your account settings. After account deletion, some information may remain in our backups or archives for a limited time before being permanently deleted.

7. Third-Party Services

Our Service does not incorporate any third-party advertising services or analytics tools that would collect your information for advertising purposes. We do not sell your data to advertisers or other third parties.

We may use third-party service providers to help us operate our Service or administer activities on our behalf, such as sending emails or hosting services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@rapidscoop.co
• By mail: 30 N Gould St Ste R, Sheridan, WY 82801
• By phone: 001-732-325-8406 or +91-9710909771