1. Introduction
This Shipping and Delivery Policy outlines how Rapidscoop delivers our digital services to you. As a fully digital platform, Rapidscoop does not ship physical products but instead provides immediate access to our social media management tools and services through our web application.
2. Digital Service Delivery
Rapidscoop provides a cloud-based social media management platform that is accessible through web browsers. Our services include:
- Access to our web-based application for social media content creation and management
- AI-powered content generation based on news and trending topics
- Scheduling and publishing of content to connected social media platforms
- Analytics and performance tracking for published content
- Cloud storage for your content and digital assets
All these services are delivered digitally and do not involve any physical shipping.
3. Account Access and Activation
3.1 Free Account Access
When you sign up for a free account with Rapidscoop:
- Access to your account is granted immediately after completing the registration process
- You can begin using the basic features of our platform right away
- No waiting period or activation delay applies to free accounts
3.2 Premium Subscription Activation
When you upgrade to our premium subscription:
- Your account is upgraded immediately upon successful payment processing
- All premium features become available within minutes of payment confirmation
- You will receive an email confirmation of your subscription activation
- In rare cases where activation takes longer than expected (over 30 minutes), please contact our support team
4. Content Delivery Timeline
Our platform processes and delivers content in the following timeframes:
- AI Content Generation: Typically completes within seconds to minutes depending on complexity
- Content Scheduling: Set up instantly and executed at your specified time
- Social Media Publishing: Generally posts within minutes of the scheduled time, subject to the third-party platform's API responsiveness
- Analytics Data: Updated periodically, with most metrics refreshing several times per day
Actual delivery times may vary based on system load, the complexity of your request, or the responsiveness of third-party social media platforms.
5. System Requirements
To ensure proper "delivery" and functionality of our services, your systems should meet these minimum requirements:
- Web Browser: Latest versions of Chrome, Firefox, Safari, or Edge
- Internet Connection: Stable broadband connection with minimum 5 Mbps download speed
- Device: Any desktop, laptop, tablet, or mobile device capable of running modern web browsers
- Screen Resolution: Minimum 1280x720 for optimal experience (though mobile responsive)
While our platform is designed to be responsive and work across various devices, optimal performance is achieved on desktop or laptop computers.
6. Service Availability
Rapidscoop strives to maintain 99.9% uptime for our services. However, occasional maintenance or technical issues may affect service availability. We commit to:
- Scheduling planned maintenance during off-peak hours
- Providing advance notice for scheduled maintenance when possible
- Resolving unplanned outages as quickly as possible
- Keeping you informed about any significant service disruptions
For current service status and any known issues, please check our status page or contact customer support.
7. Data Transfer and Security
As part of our digital delivery process:
- All data transfers between your device and our servers are encrypted using industry-standard SSL/TLS protocols
- Your content and personal information are stored securely in compliance with our Privacy Policy
- We implement robust security measures to protect your data during transmission and storage
- Access to our platform is protected by secure authentication mechanisms
For more details on how we handle your data, please refer to our Privacy Policy.
8. International Access
Rapidscoop's digital services are available internationally with the following considerations:
- Our platform is accessible worldwide where internet access is available
- All features and services are identical regardless of your geographic location
- Local internet restrictions or firewalls in some countries may affect access to our services
- Service response times may vary based on your location and internet infrastructure
While we strive to provide consistent service globally, factors beyond our control may affect performance in certain regions.
9. Technical Support
If you experience any issues with accessing or using our platform:
- Our support team is available via email at contact@rapidscoop.co
- Typical response time for support inquiries is within 24 hours during business days
- Premium subscribers receive priority support with faster response times
- For common issues, please check our FAQ section or Help Center before contacting support
10. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time to reflect changes in our services or regulatory requirements. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us: